Privacy Policy

Last update: December 4, 2022

Introduction

ABC EXPAT is committed to protecting the privacy of its users: we want to make your online experience as enjoyable and rewarding as possible and we want you to feel confident using our site and our digital platform.

This Privacy Policy is designed to inform our users and customers about how ABC EXPAT collects and uses information provided to, or collected by, ABC EXPAT and under what circumstances ABC EXPAT will disclose such information.

Please note that this Privacy Policy may be modified or supplemented at any time by ABC EXPAT, in order to comply with any legal, regulatory, case law or technological developments. In such a case, the date of its update will be clearly identified at the beginning of this policy. These modifications are binding on the User as soon as they are posted online. Therefore, as a user of the ABC EXPAT website and the ABC EXPAT digital platform, you should consult this Privacy Policy regularly to be aware of any changes.

By accessing the ABC EXPAT website and/or digital platform, you agree to comply with and be bound by the terms and conditions below.

IF YOU DO NOT AGREE TO BE BOUND BY THE PRIVACY POLICY FOR THE USE OF THIS WEBSITE AND THE DIGITAL PLATFORM, PLEASE DO NOT USE THE WEBSITE OR THE DIGITAL PLATFORM.

If you have any questions about how we handle your personal information, please contact us by e-mail at support@abcexpat.com

Name and address of the controller

The controller within the meaning of the General Data Protection Regulation ('GDPR') 2016/679 of the European Parliament and of the Council of 27 April 2016 and other national data protection laws of the Member States is:

ABC EXPAT 34, avenue des Champs-Élysées
75008 Paris
France
www.abcexpat.com
info@abcexpat.com

What types of data do we collect and why?

In general, you can visit the website of ABC EXPAT without communicating any personal information about you. In any case, you are under no obligation to transmit this information to ABC EXPAT. However, if you refuse, you may not be able to benefit from certain information or services you have requested. As such, ABC EXPAT may in some cases ask you to provide your name, email address, phone number, company and position (hereinafter your 'Personal Information'). By providing this information, you expressly agree to its processing by ABC EXPAT for the purposes indicated in point 2 below and for the purposes indicated on each form.

ABC EXPAT may process your Personal Information :
1. for the purpose of providing you with the information or services you have requested (in particular: sending newsletters, commercial offers, information guides, sector notes)
2. In order to contact you about various events related to ABC EXPAT or any other communication that may interest you

Sensitive data: We do not collect any 'sensitive' data, that is to say, data relating to racial or ethnic origin, political, philosophical or religious opinions, union membership, health or sexual orientation.

Recipients: ABC EXPAT is the sole recipient of your Personal Information. This information, whether individual or aggregated, is never transmitted to a third party, notwithstanding the subcontractors with whom ABC EXPAT works. Neither ABC EXPAT nor any of its subcontractors market the personal data of visitors and Users of its Site.

Duration of retention : Your Personal Information is kept by ABC EXPAT only for the time corresponding to the purpose of collection and as long as it is necessary for the achievement of the purposes mentioned above.

Customer account management: ABC EXPAT processes your data when we assist you in managing your customer account on the digital platform. This processing of personal data may be necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before the conclusion of a contract.

Directly from you, we may collect personal information when you communicate with us. This information may include the personally identifiable information of our customers ('Customers'), including, but not limited to, our Customer's name, company name, mailing address, telephone number, email address.... If you are considering subscribing to a service with ABC EXPAT for another person or persons, the Company will collect the same information about those persons. They may contact us to request the removal of their information from our database using our contact information below.

From third parties, ABC EXPAT may collect additional information about customers with information about a customer that is publicly available or made available by third parties through paid subscriptions. This information is referred to as 'additional information' and, when added to customer information, is considered customer information.

Newsletter: We may collect personal information when you sign up for our newsletters. In this case, the data is processed on the basis of your consent. This information includes your first name, last name, email address and company.

Contact information: When you contact us for any reason, we collect your name, email address and message. Your Data is processed for the purposes of ABC EXPAT's legitimate interest in keeping track of such correspondence.

Account creation form to the digital platform:
• E-mail: Your e-mail address will be your login to access your private space. In addition to that, it will allow us to contact you or to send you our newsletter if you have expressed the wish to receive it. Indeed, we will only send you the newsletter by email if you have given us your agreement, for example by subscribing to our newsletter.
• Civility, Name/First name, Country, Current position: This information allows us to know a little more about you and for us to be able to send you personalized communications. In the form, these fields are not mandatory to create a private space. You are free not to fill them in if you don't want to.
Profile modification form on the private area :
• Photo: The ability to upload a photo is a feature reserved for customers if they wish to appear in the member directory as a contact.

You can choose whether or not to appear in the directory as a contact. If you choose no, no mention of you will be published in the directory. You then have several options to control what information you wish to publish in the directory. Without your consent, no contact information will be accessible by anyone.

Comments and Livechat: The ABC EXPAT digital platform provides a space for users to post comments in a Livechat. Any personally identifiable information you submit may be read, collected or used by ABC EXPAT. To request removal of your personal information from a comment, please contact ABC EXPAT. You should exercise caution when deciding to disclose personal information in these areas. We also remind you that it is prohibited to use foul, defamatory, insulting, racist, obscene, harassing or disrespectful language.

Cookies and login data

The ABC EXPAT website uses cookies: These cookies allow us to personalize content, provide social media features and analyze our traffic.

Click stream data: When you access our website, a small file called a 'cookie' is placed on your hard drive. Each time you visit the website, ABC EXPAT will use cookies to authenticate your identity, collect data generated as part of your website browsing activity ('Clickstream Data') and to personalize your user experience on the website, including serving and managing feature lists based on your website activity. Please note that ABC EXPAT does not collect Clickstream Data from websites other than the Website. Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services of ABC EXPAT may not be available if your cookies are disabled.

ABC EXPAT may also use electronic images called 'web beacons' that allow us to track general user traffic patterns. ABC EXPAT also automatically receives and records information from our servers and your browser, including your IP address, time of day, and information about any pages you request. ABC EXPAT may also include Web beacons in promotional or other e-mails or electronic newsletters to determine whether customers have acted on these messages. This information allows ABC EXPAT to personalize the services we offer to our customers, provide targeted content, and measure the effectiveness of our online advertising and marketing activities.

Third Party Click Stream Data: If during your browsing you are transferred to a third party website, please be aware that this privacy policy does not apply to third party websites. You should read the privacy policy associated with the third party website to understand what information they collect about you and how that information is used.

As an ABC EXPAT customer, instructions for reviewing, modifying or deleting your information can be found in the Edit Profile area of our digital platform.

You can then change the information at any time and as often as necessary. Users who experience problems with our services or have questions about how our services work can contact us by sending an email to support@abcexpat.com. We will respond to any requests for access to personal information within 30 days.

Registration Password: Your customer information is password protected to control access to this profile information. During the registration process, you enter an account name and password. You are solely responsible for maintaining the confidentiality of your account and password and for all actions that occur under your account and/or password. You agree to immediately notify ABC EXPAT of any unauthorized use of your account and/or password and to ensure that you log out at the end of each session. ABC EXPAT will not be liable for any loss or damage arising from your failure to comply with these obligations.

We recommend that you do not disclose your password to anyone. ABC EXPAT will never ask for a password in unsolicited phone calls or unsolicited e-mails.

Links to other websites and social networks: The ABC EXPAT website may contain links to websites of our partners. Please note that these websites have their own privacy policies and that we are not responsible for how these websites use the information collected when you click on these links. We encourage you to read the privacy policies of these sites before submitting your personal data. It is the user's responsibility to take the necessary precautions to ensure that the site visited is virus-free.

Changes: Please note that this privacy policy may be modified or supplemented at any time by ABC EXPAT, in order to comply with any legal, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the beginning of this policy. These modifications are binding on the User as soon as they are posted online. It is therefore advisable that as a user of the ABC EXPAT site, you consult this privacy policy regularly to take note of any changes.

Children and privacy

The Website is not intended for children and we are not expected to collect personally identifiable information from children (especially children under the age of ten - eight). If you are the parent or guardian of a child who you know has provided us with personally identifiable information, we ask that you contact us at ort@abcexpat.com and request that this information be deleted. This site is not intended for use by persons under the age of eighteen.

Access and update information for customers

En tant que client d’ABC EXPAT, les instructions pour réviser, modifier ou supprimer vos informations peuvent être trouvées dans la zone de modification du profil sur notre plateforme digitale.

Vous pouvez alors modifier les informations à tout moment et aussi souvent que nécessaire. Les utilisateurs qui rencontrent des problèmes avec nos services ou qui ont des questions sur le fonctionnement de nos services peuvent nous contacter en envoyant un email à support@abcexpat.com. Nous répondrons à toute demande d'accès aux informations personnelles dans les 30 jours.

Mot de passe d'inscription : vos informations de client sont protégées par un mot de passe afin de contrôler l'accès à ces informations de profil. Au cours du processus d'inscription, vous entrez un nom de compte et un mot de passe. Vous êtes seul responsable du maintien de la confidentialité de votre compte et de votre mot de passe et de toutes les actions qui pourraient être faites sous votre compte et/ou avec votre mot de passe. Vous vous engagez à informer immédiatement ABC EXPAT de toute utilisation non autorisée de votre compte et/ou mot de passe et à veiller à vous déconnecter à la fin de chaque session. ABC EXPAT ne pourra être tenu responsable de toute perte ou dommage survenant en cas de manquement à ces obligations.

Nous vous recommandons de ne divulguer votre mot de passe à personne. ABC EXPAT ne demandera jamais de mot de passe dans les appels téléphoniques non sollicités ou les e-mails non sollicités.

Liens vers d'autres sites internet et réseaux sociaux : le site ABC EXPAT peut contenir des liens vers des sites internet de nos partenaires. Veuillez noter que ces sites Web ont leurs propres politiques de confidentialité et que nous ne sommes pas responsables de l'utilisation faite par ces sites Web des informations recueillies lorsque vous cliquez sur ces liens. Nous vous invitons à lire les politiques de confidentialité de ces sites avant de transmettre vos données personnelles. Il appartient à l'utilisateur de prendre les précautions nécessaires pour s'assurer de l'absence de virus sur le site visité.

Modifications : Veuillez noter que cette politique de confidentialité peut être modifiée ou complétée à tout moment par ABC EXPAT, afin de se conformer à toute évolution légale, réglementaire, jurisprudentielle ou technologique. Dans un tel cas, la date de sa mise à jour sera clairement identifiée au début de cette politique. Ces modifications engagent l'Utilisateur dès leur mise en ligne. Il convient donc qu'en tant qu'utilisateur du site ABC EXPAT, vous consultiez régulièrement cette politique de confidentialité pour prendre connaissance des éventuelles modifications.

Your rights and freedoms

You have the following rights with respect to your Personal Information, which you may exercise by writing to us at the postal address listed above and at support@abcexpat.com

You may:
• Access certain Personal Information that we maintain about you and obtain a copy of that information,
• Update or correct inaccuracies in that information,
• Object to our use of your Personal Information,
• Block or delete your Personal Information from our database,
• Object to the processing of your Personal Information,
• Ask us to limit the processing of your Personal Information,
• Request portability of your Personal Information.

Right of access and communication of data: You have the right to access the Personal Information that concerns you. However, because of the obligation of security and confidentiality in the processing of personal data that ABC EXPAT, you are informed that your request will be processed, subject to proof of identity, in particular by producing a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request). ABC EXPAT informs you that it will be entitled, if necessary, to oppose requests that are clearly abusive (by their number, repetitive or systematic).

Right to rectify data: Under this right, the law allows you to request the rectification, updating, blocking or deletion of data about you that are inaccurate, erroneous, incomplete or obsolete. Also, you can define general and specific directives concerning the fate of personal data after your death. In this case, the heirs of a deceased person may require that the death of their loved one be taken into consideration and/or that the necessary updates be made.

Right to be forgotten: At any time, you can request that we delete your personal data. Your request will be processed as soon as possible and your data will be deleted if processing is not necessary in the following cases:

• To comply with a legal obligation which requires processing under Union law or the law of the Member State to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
• The recognition, exercise or defence of legal claims.

For all our communications sent to you by email, you have the possibility to unsubscribe from our mailing list by using the unsubscribe link in these messages.

If processing is based on your consent, you may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we have done prior to your withdrawal, nor will it affect the processing of your personal information done on the basis of lawful processing grounds other than consent.

You always have the right to lodge a complaint with your local data protection authority about our collection and use of your personal information. For more information, please contact your data protection authority.

To exercise your rights, please send an email to support@abcexpat.com and we will investigate your request in accordance with applicable data protection laws data protection policy. To protect your privacy and maintain security, we may take steps to verify your identity before granting you access to information.

Security: The security of your personal information is important to us. All personal data you provide to us is secure. Access is limited to authorized personnel within ABC EXPAT only. When you enter sensitive information on our order forms, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology. We follow generally accepted standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. While ABC EXPAT strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Please contact us if you have any questions about the security of our website.

International Transfer: Your information, including personal information, may be transferred to - and stored on - computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the EU and choose to provide information to ABC EXPAT, please note that we may transfer information, including personal information, to servers within the EU and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

Notice to Users: ABC EXPAT assumes no obligation to monitor any information that the user may disclose on the ABC EXPAT website. As such, the User warrants that any information, or Item (the term 'Item' means any project, file or other attachment transmitted) or comment other than personal data, which the User may transmit to ABC EXPAT through the latter's website, does not infringe any third party intellectual property right or any other applicable right. Such information, material or comments will be treated as non-confidential and non-proprietary. By submitting any information, material or comments, the User grants ABC EXPAT all necessary rights, unlimited and irrevocable, to use, perform, display, modify and transmit such information, material or comments, including any suggestions, concepts or know-how. ABC EXPAT reserves the right to use such information, materials or comments in any manner it chooses.

ABC EXPAT contact details

If you have any questions about this Privacy Policy, your personal information, our third party disclosure practices or your consent choices, or if you believe that ABC EXPAT has not adhered to this Privacy Policy, or if you have any other complaints about ABC EXPAT's collection, use or disclosure of information, please contact us at support@abcexpat.com or by mail at

ABC EXPAT
34, avenue des Champs-Élysées
75008 Paris
France

ABC EXPAT will review your communication promptly and respond to you upon completion of its review.

YOUR CONTINUED USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO THIS PRIVACY POLICY, AS REVISED ON THE DATE OF USE.

Privacy Policy The date of the last modification of this agreement is December 4, 2022.